Do I Want to Be Like Me? – My experience with a gracious person
I woke up at 4:30, took a quick shower, drove to the airport, spent 30 minutes waiting in line to have my privacy invaded, and then I boarded my flight. I’ve …
Tag: professional life
The Six-Step Apology (Pt 6)
Wow, we finally reached step six! Thanks for sticking with me as we went through the previous five steps which take us through both taking personal responsibility for hurting someone …
The Six-Step Apology (Pt 5)
The first four steps of the Six-Step Apology that I learned from Ford Taylor focus on establishing personal responsibility. Each step moves you from a position of defensiveness to total …